Ember Signal · The patient-experience data layer.
The patient-experience data layer

The lived experience your data can't see.

Signal reveals what patients and caregivers experience between clinical touchpoints, structured and ready to analyze alongside your existing data.

Request a demo → See what Signal can answer ↓

Consented patient conversations·De-identified·Analysis-ready

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Tap a question and watch Signal answer from thousands of real conversations.

Illustrative demo · not live patient data
The missing data layer

A new layer, not a replacement.

Molecular, clinical, and claims data each answer a version of "what." Signal adds the one they can't reach: what the person and family lived, and why.

Molecular datathe biology
Clinical datathe treatment
Claims datathe utilization
Ember Signal Newthe experience, and the why

Surveys start with what you thought to ask. Signal starts with what patients chose to tell you.

What it reveals

The blind spot, made concrete.

Ask the questions your data can't answer, and here is the kind of thing thousands of conversations surface.

Why do families stop treatment?
Rarely one moment. Usually a run of days where the treatment's burden visibly outweighs its return.
Where does trial participation get hardest?
Not at enrollment, but in the travel, the scan-to-result waiting, and managing the protocol alone between visits.
What are patients trying to preserve?
Lucid time at home and staying themselves, often over added time that doesn't feel like living.
What shows up before someone disengages?
The language shifts weeks early: exhaustion, fewer good days, questions moving from cure toward comfort.

Illustrative of the patterns Signal surfaces, quantified across the cohort and traced to the source. Not live patient data.

See what your team would ask ↓
Signal for

Same data layer. Different jobs to be done.

Choose the problem you own. Signal answers the questions your role actually needs.

One patient-experience data layer. Many decisions.

Clinical Development · Medical Affairs · Patient Experience & Insights · Commercial · Advocacy & Research

Where it comes from

Useful to patients first.

Signal's data was useful to patients before it was ever useful to you. Every finding is quantified across the cohort and traced back to the de-identified source, not cherry-picked stories.

1

Ember Companion

Where patients and caregivers talk, between visits.

2

Consented conversations

Shared with consent, useful to patients first.

3

De-identified + structured

HIPAA Safe Harbor, structured into themes and journey context.

4

Signal

An analyzable evidence layer you can interrogate.

Quantified across the cohort · Traceable to the source · HIPAA Safe Harbor · Presented at ASCO 2025 (Abstract 545172)

What would you ask if you could ask thousands of patient journeys at once?

We'll show you Signal live, on the questions that matter most to your therapeutic area.

For pharma, clinical development, medical affairs, research, and patient advocacy.

Request a demo

Tell us a little about your team. We'll be in touch within two business days.

Thank you. Request received.

A member of the Ember team will reach out within two business days to arrange your Signal demo.